Self-Pay Follow Up Solutions
Solutions Delivered

Potential Problems

Patient accounts representatives with extensive experience 

Effective handling of all stalls, objections, and talk offs

Patient Care Technologies trained and courteous patient accounts representatives

Customized letters and follow up process

FDCPA and HIPAA compliant

Quick and effective skip tracing

Use of Predictive Dialer for voice based services

Incorrect data collected in the front end

Non-identification of Non covered services 

Irate patients

Tracing patients

Low patient contacts

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