In the healthcare field, Trinity Fane is committed to helping you achieve significant savings in administrative costs while, at the same time, improving performance. As a healthcare provider or physician group you can select from a comprehensive array of HIPAA-Compliant outsourcing solutions that deliver proven results.
Our services allow you to focus in your core business of providing quality healthcare to patients while we handle your back office needs in Revenue Cycle Management . . . more.
Significant Savings
Economies of scale, advanced technology and standardized processes means that Trinity Fane is able to offer cost savings of up to 30% or more and often without significant upfront investment.
When you outsource with Trinity Fane, you are freed to concentrate on your core business – those things that make you unique in the marketplace and give you competitive advantage.
Trinity Fane takes your back office commodity processes and reduces them to a contract. Management of the processes becomes someone else’s headache – someone else’s specialty. This leaves your management team free to focus on those things that produce increased customer satisfaction, customer loyalty, market share, net income, and shareholder value.
Six Sigma
Process Improvements
Trinity Fane is a Six Sigma driven company. At Trinity Fane, every process outsourced is subjected to the rigors of the Six Sigma quality methodology. With your approval we:
Define the process with meticulous documentation
Measure the performance
Analyze the statistics
Improve the quality
Control the results
The result is work that strives for near perfection.
At Trinity Fane, a primary goal is a smooth transition process. We don’t look good unless you look good. While we keep things simple for you and your company, we work behind the scenes using a comprehensive transition process to ensure that the transition does not disrupt your normal business operations
Comprehensive Transition Process
With Trinity Fane, nothing is left to chance. We believe that the key to success is a pilot project in which a sample of your work is processed to ensure the results meet your full expectations.
At Trinity Fane, each and every customer interaction is important to us. We never forget that we’ve been entrusted with the lifeblood of your organization: your customers.
When entrusted with that kind of responsibility, we take it seriously. That’s why performance metrics are such an important part of what we do. Every client receives regular, clear, and concise performance reports. Quality scores include measures of end user satisfaction, call handling times, revenue generated per hour, e-mail query response/resolution times, and more.
Trinity Fane offers a wide range of customer care solutions. Our strategic partner features state of the art voice interaction facilities and round-the-clock integrated multi-channel communication services. If you don’t see what you’re looking for, be sure to ask an account representative to see if a custom solution could be developed for you . . . more.
